Contact Us

Do you have a question that you can't find an answer to on our website? Perhaps you want to submit feedback to us on your experience with our site or service. Please use our form below to submit your comments to Tower Hill Insurance Group, LLC.

Your questions and feedback are important to us. Please let us know how we can serve you better.

Please DO NOT report an insurance claim through the form below. Instead, call Tower Hill Claims Services at (800) 216-3711.

If you have any changes to your insurance policy, please call your insurance agent or Customer Service Center at (800) 342-3407.

For payment information on your flood insurance policy, please contact Torrent Technologies directly at (877) 826-6920. Any flood-related questions, endorsement requests or claims reports should be directed to your insurance agent.

To report suspected insurance fraud directly to Tower Hill Insurance Group, please call (866) 265-6590. You may also contact the Florida Department of Financial Services' (FLDFS) Consumer Helpline at (800) 342-2762 or visit the FLDFS Division of Insurance Fraud website at http://www.fldfs.com/fraud to file a fraud report on-line.