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Hurricane Isaias: In-Person Claims Assistance

Tower Hill representatives will be onsite October 12–16 to assist policyholders affected by Hurricane Isaias with their claims.

Hours (Central Time):
Monday, October 12: 1:00–4:00 p.m.
Tuesday–Friday, October 13–16: 9:00 a.m.–4:00 p.m.

New Location:
University of West Florida, Parking Lot B
11000 University Parkway
Pensacola, FL 32514

This insurance assistance hub is hosted by the Florida Department of Financial Services.

Ashley Sanborn
6 days ago
Jeremiah was amazing!! Obrigada!
Daniel N Jennifer Cruz
6 days ago
Tower Hill Insurance is truly in a category by themselves! After suffering a major water loss in our home from burst water heater pipes, we ended up with nearly three inches of water throughout our entire first floor. It was overwhelming, and the last thing we needed was a difficult insurance claims process. Instead, Tower Hill was AMAZING. A very special thank you to Aubrey, our claims representative, who was an absolute angel. From our very first conversation, her gentle, caring, and reassuring voice helped calm our nervous hearts. She was compassionate, patient, professional, and incredibly helpful every step of the way. Aubrey made us feel like more than just a claim number. She understood that behind the paperwork was a family dealing with a stressful and disruptive situation, and she treated us with genuine kindness and care. Tower Hill exceeded our expectations, and Aubrey made an incredibly difficult experience so much easier to navigate. Tower Hill, you have a true treasure in Aubrey. Take good care of her! We are extremely grateful and would highly recommend Tower Hill Insurance. Five stars simply are not enough!

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