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Feng Richard
VERY PROFESSIONAL
El Capitan
They have not given us a dime. I still have no roof, 239 days after Hurricane Ian. This is completely unacceptable. All these insurance companies are great, until a disaster hits, then they don't want to pay. Imagine that.
Update: they are finally helping us get our claim resolved, but I'm so upset we had to hire an adjuster. I hope things are settled soon.
Update: they are finally helping us get our claim resolved, but I'm so upset we had to hire an adjuster. I hope things are settled soon.
From the Learning Center
What is a hurricane deductible?March 24, 2026Most homeowner policies in Florida have a separate deductible for windstorm losses. Here’s what you need to know. . . . …
Why Did My Home Insurance Go Up? Here’s What Florida Homeowners Need to KnowFebruary 13, 2026We have been serving the insurance needs of Floridians for over 50 years and are thankful for our loyal policyholders. Every year, more than 92% of our policyholders accept our renewal offer, even when their rates increase. Transparency matters, and we want you to feel confident knowing why rates change and how your premium is determined. Even when you haven’t had a claim or experienced a recent hurricane, several other factors can influence the cost of home insurance in Florida. Some of these factors relate to broad economic trends, while others relate specifically to your home. Here’s a clear, easy-to-understand breakdown of what drives insurance rates—and why these changes are necessary to ensure your home stays protected. …
Headlines
- Binding UpdatesFebruary 2, 2026The Tower Hill Companies are currently binding new insurance policies and accepting requests to change coverages on existing policies for North Carolina (statewide, all products). Please contact our Customer Service Center at (800) ...
- Manage Your Policy with Our Mobile AppMay 5, 2025Here are just a few of the things you can do with the Tower Hill Mobile app: Access Your Account Policyholders with a Tower Hill Customer Portal account can use the same credentials to access the mobile app right away, no setup required. ...