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Stephen Welner
My experience with Tower Hill was great. Very friendly adjuster. He did a great job explaining the process, shaping my expectations, and answering my questions. The service was very fast. It was about two weeks from the time I filed the claim to having funds transferred to my bank account. I have multiple properties and plan to insure all of them with Tower Hill.
Lamar
Customer Service Rep Marty was friendly,
knowledgeable and very helpful
knowledgeable and very helpful
From the Learning Center
Smart Home Water Leak Detection: How It Prevents Water Damage and Saves on Home InsuranceFebruary 9, 2026Water damage is one of the most common and costly problems homeowners face, and it often happens when you least expect it. From leaky pipes to appliance malfunctions, even small issues can escalate quickly if not addressed. Smart home water protection systems can reduce your risk of damage and save you money on your homeowners insurance. …
Preparing for a Winter StormJanuary 21, 2026Winter storms can bring freezing temperatures, power outages, and dangerous travelling conditions. Preparing ahead of time can help keep your household safe, warm, and comfortable, particularly if conditions worsen or last longer than expected. Below are key steps you can take before, during, and after a winter storm to help protect your home and loved ones. …
Headlines
- Binding UpdatesFebruary 2, 2026The Tower Hill Companies are currently binding new insurance policies and accepting requests to change coverages on existing policies for North Carolina (statewide, all products). Please contact our Customer Service Center at (800) ...
- Manage Your Policy with Our Mobile AppMay 5, 2025Here are just a few of the things you can do with the Tower Hill Mobile app: Access Your Account Policyholders with a Tower Hill Customer Portal account can use the same credentials to access the mobile app right away, no setup required. ...