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James A.
Policyholder, Orange Park, FL
"Right from the start the Tower Hill agents (Patty and Michael) were honest, upfront and professional. They kept me informed of the process and did so while creating a friendly environment conducive to finalizing the claim. I would highly recommend Tower Hill Insurance to any and... -

Marcia D.
Policyholder, Naples, FL
"Tower Hill was most responsive during our recent claims following Hurricane Irma. We heard many stories in our community about having to fight to get claims paid from other companies. Tower Hill paid our claims in full, minus the deductible. It was more than fair.... -

Rex R.
Policyholder, New Smyrna Beach, FL
"Superb customer service! Our adjuster was knowledgeable, professional and explained all of the steps of how the damage estimate would be completed. She followed up promptly and resolved the claim in a fair manner with a detailed explanation. We appreciate the outstanding service and have... -

Toni T.
Policyholder, Tallahassee, FL
"My husband and I both felt Tower Hill responded quickly, fairly and handled our claim without any unnecessary delays. The adjuster was professional and explained how he arrived at the amount to be paid for the claim. Tower Hill made an unpleasant situation as pleasant as possible. The... -

William M.
Policyholder, Citrus Springs, FL
"This was my first experience having to make a claim for property loss. Based on what other people have told me about the difficulties they had experienced in trying to get assistance from their insurance company, naturally I was expecting the worst. I am pleased to... -

Michael N.
Policyholder, Micanopy, FL
"Thanks to Tower Hill Insurance for the prompt, professional and accurate processing of our insurance claim! We had a claim years ago in another state and that experience left a bad taste in our mouth for insurance agencies. Tower Hill has renewed our beliefs with fair and... -

Michael M.
Policyholder, Deland, FL
"We were delighted and surprised at how professional and fast our claim was handled, especially as the thief accrued just before hurricane Matthew. We have shared I Total satisfaction with your company with many of our neighbors. A break in is an extremely unpleasant experience but dealing... -

Wendy G.
Policyholder, Cape Coral, FL
"I was extremely happy with the service Tower Hill provided after I reported that I would need to make a claim. Friendly, courteous, and very helpful. The adjuster contacted me promptly and arrived during the specified time. I thought the process would take forever but Tower...
- Binding UpdatesJune 25, 2026As of Thursday, June 25, 2026, 9:00am ET due to the Pocket Fire in Arizona, Tower Hill will suspend binding authority for: Arizona: Coconino & Yavapai counties (THS, all products) As of this time/date shown above, the Tower Hill ...
- Manage Your Policy with Our Mobile AppMay 5, 2025Here are just a few of the things you can do with the Tower Hill Mobile app: Access Your Account Policyholders with a Tower Hill Customer Portal account can use the same credentials to access the mobile app right away, no setup required. ...

