Tower Hill Reviews

Robin C.

Policyholder, Jacksonville, FL

Francis E.

Policyholder, Beverly Hills, FL

Alan K.

Policyholder, The Villages, FL

Janice K.

Policyholder, Palm City, FL

“My claim was handled very professionally and promptly. After I faxed all the documents I received my check within a week. Thanks for the great support in a difficult situation.”

Ronald V.

Policyholder, Ocala, FL

“My adjuster’s name was Alan Sundhiemer. He was the best. He always called me back in a timely manner. He deserves a raise. I have been the insurance business for 40 years. I would hire him in a minute. Tower Insurance you are lucky to have...

Stephen T.

Policyholder, Naples, FL

“Our claim occurred late afternoon on a Friday. Tower Hill sent someone out that evening which we thought was exceptional. By doing that we are sure they saved our home from severe water damage. Not only did they respond promptly I can’t say...

Wendy G.

Policyholder, Cape Coral, FL

“I was extremely happy with the service Tower Hill provided after I reported that I would need to make a claim. Friendly, courteous, and very helpful. The adjuster contacted me promptly and arrived during the specified time. I thought the process would take forever but...

Karen S.

Policyholder, Lake Wales, FL

“This was the first time we’ve ever had to file a claim and we where very impressed with how friendly and helpful our adjuster was. We had heard horror stories from other’s about how their insurance treated them and were a little afraid to file...

Krista M.

Policyholder, Boca Raton, FL

“I found Tower Hill adjusters to be very responsive and helpful. Being robbed is an unnerving experience. I had been warned that dealing with the “insurance company” was going to be a bad experience. Not at all true. Tower Hill was...

Michael M.

Policyholder, Deland, FL

“We were delighted and surprised at how professional and fast our claim was handled, especially as the thief accrued just before hurricane Matthew. We have shared I Total satisfaction with your company with many of our neighbors. A break in is an extremely unpleasant experience but...

Michael N.

Policyholder, Micanopy, FL

“Thanks to Tower Hill Insurance for the prompt, professional and accurate processing of our insurance claim! We had a claim years ago in another state and that experience left a bad taste in our mouth for insurance agencies. Tower Hill has renewed our beliefs with fair...

Rex R.

Policyholder, New Smyrna Beach, FL

“Superb customer service! Our adjuster was knowledgeable, professional and explained all of the steps of how the damage estimate would be completed. She followed up promptly and resolved the claim in a fair manner with a detailed explanation. We appreciate the outstanding service and...

Efraim R.

Policyholder, Orlando, FL

“I have owned my home for 15 years and had never made a claim. I was a little nervous about the process, but after speaking to Mr. Rodney Cox and him taking the time to explain the process. My wife and I were very satisfied and...

Marcia D.

Policyholder, Naples, FL

“Tower Hill was most responsive during our recent claims following Hurricane Irma. We heard many stories in our community about having to fight to get claims paid from other companies. Tower Hill paid our claims in full, minus the deductible. It was more than...

William M.

Policyholder, Citrus Springs, FL

“This was my first experience having to make a claim for property loss. Based on what other people have told me about the difficulties they had experienced in trying to get assistance from their insurance company, naturally I was expecting the worst. I am pleased...

Ronald D.

Policyholder, Fort Denaud, FL

“Our lives were in disarray because of the flood in our home and Tower Hill completely made us feel so relieved and stress free right away! I can’t say enough about how amazing they were!”

James A.

Policyholder, Orange Park, FL

“Right from the start the Tower Hill agents (Patty Rukstalis and Michael Tickle) were honest, upfront and professional. They kept me informed of the process and did so while creating a friendly environment conducive to finalizing the claim. I would highly recommend Tower Hill Insurance...

William B.

Policyholder, Kissimmee, FL

“After 31 years in the house with only a minor claim we had 2 in 6 months. Everyone we dealt with was professional and friendly and processed our claims promptly. I love the online claims system the Tower Hill has, it makes the reporting process easy...

David G.

Policyholder, Gotha, FL

“I could not have been treated more fairly and respectfully. The claim was handled professionally and quickly. I was informed each step of the way from the time the claim was sent to the time the check arrived in the mail. Thanks Tower Hill, I would...

Toni T.

Policyholder, Tallahassee, FL

“My husband and I both felt Tower Hill responded quickly, fairly and handled our claim without any unnecessary delays. The adjuster was professional and explained how he arrived at the amount to be paid for the claim. Tower Hill made an unpleasant situation as pleasant as possible....

Phyllis Lise

Policyholder, Wesley Chapel, FL

“I wanted to advise to Tower Hill Insurance our adjuster Jodi was very compassionate to our water damage needs. Jodi treated us as if we were the only clients Tower Hill have. We thank GOD for Jodi! Thank you so very much Tower Hill for...

Paul R.

Policyholder, Saint Petersburg, FL

“I cannot say enough good things about Tower Hill. I have told all my friends and co-workers who asked what a great experience it has been working with you. You guys took all the worries out of the experience and replaced it with assurance and...