I recently had to file a homeowners insurance claim for hail damage to my roof, and I was honestly expecting the process to be stressful and complicated. Instead, my adjuster, Jo Henry, made everything incredibly smooth and painless. She was professional, knowledgeable, and took the time to clearly explain each step so I always knew what to expect.
Jo was responsive, thorough, and genuinely cared about helping us get the repairs handled quickly and correctly. It’s rare these days to find someone who combines efficiency with great customer service, but Jo absolutely delivered.
Huge thanks to Jo for making a frustrating situation so much easier — she definitely deserves recognition! I highly recommend her to anyone navigating the claims process.

Joey is an asset to Tower Hill!! She's efficient, professional and friendly! Joey helped me get a plan for repairs in place! My claim was managed immediately and resolved within a very short time! Thank you Joey!!