With Tower Hill, you have plenty of options to report your claim. Here’s a quick rundown….
Tower Hill Personal Lines property policyholders can file a claim online through Customer Portal by clicking on the “File a Claim” button after logging in. You can also track the status of your claim online 24/7 through your Customer Portal account at THIG.com.
Customers without Internet access can contact our Customer Service Center at 800.342.3407 for assistance. If you have a flood or watercraft claim, please refer to the contact information below to report a claim:
| ONLINE (or email) | PHONE | |
|---|---|---|
| RESIDENTIAL PROPERTY | Tower Hill Mobile App OR THIG.com/report | 800-342-3407 |
| Claims documentation, such as photos, estimates, and receipts, can be emailed to claims@thig.com. Be sure to include your claim number in the subject line. | ||
| FLOOD | Tower Hill Mobile App OR THIG.com/report | 800-342-3407 |
| TOWER HILL SPECIALTY | Tower Hill Mobile App OR THIG.com/report | 888-795-7256 |
| WATERCRAFT (SkiSafe) | Skisafe.com | 800-225-6560 |
| COMMERCIAL CLAIMS | CommercialClaims@thig.com | 800-342-3407 |