With Tower Hill, you have plenty of options to report your claim. Here’s a quick rundown….
Tower Hill Personal Lines property policyholders can file a claim online through Customer Portal by clicking on the “File a Claim” button after logging in. You can also track the status of your claim online 24/7 through your Customer Portal account at THIG.com.
Insureds without a Customer Login account can also report a loss online by visiting THIG.com/report. NOTE: This option is not currently available for Commercial policies.
Customers without Internet access can contact our Customer Service Center at 800.342.3407 for assistance. If you have a flood or watercraft claim, please refer to the contact information below to report a claim.
|ONLINE (or email)||PHONE|
|FLOOD WITH Lloyd's||800.342.3407|
|FLOOD with Tower Hill Prime||towerhill.managemyfloodpolicy.com||877.254.6819|
|FLOOD Excess (Dual)||firstname.lastname@example.org||800.735.6024|