Careers Blog Library

| CAREERS BLOG Dionne Tucker August 2026 My name is Dionne Tucker, and I’m AVP of Field Marketing at Tower Hill Insurance. My Role and Background My career in insurance has spanned more than three decades, but my passion has always been about people. Marketing, to me, isn't about creating advertisements—it's about building trust, listening, and helping others succeed. I ...

| CAREERS BLOG Genesis Campos July 2026 My name is Genesis Campos, and I’m a Personal Lines Underwriting Manager in the Underwriting department. My Role and Background Originally, insurance was never the plan! I graduated with a degree in Commercial Arts & Graphic Design and dreamed of going into animation and web design. But life had other ideas. I took ...

| CAREERS BLOG Ta-Shun Anderson Jr. May 2026 My name is Ta-Shun Anderson Jr, and I’m a Business Intelligence Data Analyst II in the Business Intelligence department. My Role and Background As a Business Intelligence Analyst II, my role focuses on turning complex data into clear, actionable insights that support decision-making across the business. I partner with stakeholders from operational ...

| CAREERS BLOG Charles Fellows April 2026 My name is Charles Fellows, and I’m a Supervisor in Claims Quality Assurance at Tower Hill Insurance. My Role and Background I started in the insurance industry in 1993 with Nationwide, here in Gainesville, after leaving the U.S. Air Force. Early in my career, I was part of Nationwide’s CAT team, traveling across ...

| CAREERS BLOG Hollie Huber January 2026 My name is Hollie Huber, and I’m the Director of Quality Control & Vendor Management in Claims. My Role and Background As the Director of Quality Control & Vendor Management in Claims, I work with vendors and review their work product to ensure they are providing the best services for Tower Hill. Within ...

| CAREERS BLOG Kathleen Craig December 2025 My name is Kathleen Craig, and I’m the Vice President of Marketing at Tower Hill. What I Do as VP of Marketing Every day starts with reviewing production numbers, first thing in the morning! From there, anything can happen, because our business is always moving. I stay in constant communication with our marketing ...

| CAREERS BLOG Chad Trosper October 2025 My name is Chad Trosper, and I’m the AVP of Claims and Meteorology at Tower Hill Insurance Group. I started my career out of college in the construction industry. I enjoyed this line of work and learning how homes were built. After a few years, I decided to move over to insurance and ...

| CAREERS BLOG Carl Nemeth July 2025 My name is Carl Nemeth, and I’m the AVP of the Special Investigations Unit at Tower Hill Insurance Group. After a 20-year law enforcement career, I chose to continue serving the public in a new way—through the insurance industry. Today, I lead Tower Hill’s Special Investigations Unit (SIU), where I’m fortunate to apply ...

| CAREERS BLOG Jocita Manibusan June 2025 My name is Jocita Manibusan, and I’m the Vice President of Commercial Operations at Tower Hill. In this role, I’m responsible for the smooth operation of our Commercial department—from the clearance of new quote opportunities to policy issuance, as well as handling any midterm service requests. Additionally, I work to improve the efficiency ...

| CAREERS BLOG Andrew Chmil May 2025 My name is Andrew Chmil, and I’m the Group Controller in the Accounting Department at Tower Hill. I oversee the Statutory, MGA, and Ceded Reinsurance Accounting teams. That includes managing internal and external financial statements for our stakeholders and regulators, as well as overseeing the accounting and reporting of all our ceded reinsurance ...

| CAREERS BLOG Calvin Clarke March 2025 My name is Calvin Clarke, and I'm a Lead Underwriting Technician at Tower Hill. As a Lead Underwriting Technician, my job is all about guiding, teaching, and supporting my fellow Underwriting Technicians. I want to see my teammates succeed in their roles while helping them prepare for future opportunities in Underwriting. Collaboration is ...

| CAREERS BLOG Kathleen McKim February 2025 My name is Kathleen McKim, and I'm the Vice President of Service Excellence at Tower Hill. My role is to develop the service excellence strategy and collaborate with leaders across the company to execute a plan that delivers the best customer experience in the industry. A typical week involves various collaborations—working with call ...

Susy fulfilled her dream of holding a Koala while in Australia! | CAREERS BLOG Susy Mesones December 6, 2024 My name is Susy Mesones, Customer Service Director. I’ve been at Tower Hill for 23 years after working as a Travel Agent for seven years or so. When buying plane tickets on the internet became easier and airlines started cutting commissions, ...

| CAREERS BLOG Norman Hunt November 8, 2024 Norman Hunt joined Tower Hill Insurance as Chief Information Security Officer (CISO) in August 2024. My first job in the insurance industry was selling personal auto insurance in Florida while I was just starting out in college. I held a 4-40 license during that time, until I moved into Tech (aka Systems, ...

| CAREERS BLOG Phap Hoang August 25, 2024 My name is Phap Hoang, and I was the Claims intern for Tower Hill in the Summer of 2024. It is my pleasure to share my experience at Tower Hill, from the amazing culture and people to the fascinating projects and various tasks I was able to be involved in. Before all ...

| CAREERS BLOG Julie Zhu August 25, 2024 Hi, My name is Julie, and I’m a student at Rhode Island School of Design, where I study design and animation. My Summer 2024 internship at Tower Hill as a Digital Design Intern in Marketing has been a tremendously rewarding and enriching experience. This opportunity allowed me to immerse myself in various ...

| CAREERS BLOG Beatrice Dela Pena October 2026 My name is Beatrice Dela Pena, and I’m the Chief Underwriting Officer for Personal Lines at Tower Hill. My Role and Background My career in insurance started shortly after graduating high school, when I joined an independent agency. I started as a receptionist, and after getting licensed, I became an agent. When ...